As a first step towards design of decision support, we carried out a workshop to understand more about (i) the system for distributing and administering vaccine and (ii) stakeholder needs. At the workshop, we asked the participants structured questions to help us understand:
– Roles, responsibilities and goals involved organisation has that influence or are influenced by the distribution of vaccine
– Information needs, metrics needed to make system state visible and improve its management.
– Concerns and uncertainties relating to vaccine distribution
From the workshop findings, we will identify challenges to decision-making that could be solved by parameters that can form part of a «dashboard» to inform decisions about vaccine distribution.